Why you need digital expertise with customer service

Originally published on Retailing Africa on 20 July 2021 By Ryan Falkenberg, Co-CEO of CLEVVA Thanks to the events of the past year or so, organisations of all sizes have been forced to wholly embrace digital transformation. Companies which were slowly building up their digital offeri...

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Intelligent automation offers a major opportunity to SMEs

Originally published in Futurewave Business IT and The Star on 31 May 2021 By Ryan Falkenberg, Co-CEO, CLEVVA In the past, most business experts believed that there were simply too many situations, variables, and possibilities for companies to manage to effectively be able to...

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Tips for choosing front-office process automation

Originally published in BiteSites on 29 January 2021 By ByteSites staff writer   As automation takes hold in operational divisions in business across the globe, business decision makers need to choose solutions that will meet their needs. CLEVVA co-CEO Ryan Falkenberg outlines...

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Local company preserves expertise using AI

Originally published in ITWeb on 22 February 2021 By Kgaogelo Letsebe, ITWeb When facing the prospect losing the technical and institutional expertise of its founder and MD Denver Coleman, Polyflor South Africa went looking for a technology that could...

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Stellenbosch-based Clevva goes global after signing UK deal

Originally published in ITWeb on 22 February 2021 By ITWeb Staff Writer   Artificial intelligence-based Web platform developer Clevva has partnered with UK-based robotic process automation (RPA) firm Blue Prism, in a collaboration that will see the Stellenbosch-based firm goin...

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