Tailored AI-powered Virtual Agents as a Service for contact centres
We provide AI Virtual Agents as a Service, offering businesses a seamless, scalable way to enhance customer interactions while reducing costs.
Our AI-powered Virtual Agents integrate smoothly into traditional BPO and captive environments, automating conversations with precision and consistency.
What we handle for you
We take care of everything—from design to deployment—so you can focus on what matters.
Our process includes:
Onboarding & Training – Including BAU upskilling & multi-skilling to align with your business needs.
Testing & Optimization – Ensuring performance, compliance, and continuous improvement.
Ongoing Management – Monitoring, refining, and reporting on Virtual Agent performance.
All you need to provide is:
Your business rules and information
Access to your systems and channels
We handle the rest.
Why choose CLEVVA virtual agents?
Precision-driven. Structured for accuracy.
Our expert-trained intelligent virtual agents deliver human-like, contextually aware conversations with accuracy and reliability.
We work closely with you to:
Identify Use Cases
Define the right roles and use cases for Virtual Agents in your business.
Develop a Business Case
Align on success metrics and expected outcomes.
Define Conversational Rules
Work with SMEs to design required process guardrails
Connect to Systems
Ensure Virtual Agents can access required data and systems
Train and Test
Ensure Virtual Agents correctly apply rules to changing context
Deploy and Optimise
Monitor every conversation and improve logic to enhance performance
Our Virtual Agent Control Centre
To train and manage your Virtual SME and Virtual Agents, we set up a comprehensive Virtual Agent Control Centre (VACC) for you within Microsoft Azure. Our VACC offers an enterprise-grade platform that assures uptime, security and full control over every conversation that gets automated (including full reporting).
Our VACC ensures you don’t have to worry about any software. It’s all provided. You simply get trained Virtual Agents that effectively automate your conversations in a consistent, compliant and accurate way, with detailed reports to prove it.
Your trusted AI partner in contact centres
We specialise in automating call centres with our Virtual Agents as a Service solution designed for customer, employee, and supplier interactions.
Enhance efficiency
– Handle high-volume, repetitive queries effortlessly.
Boost customer experience
– Provide fast, consistent, and engaging interactions.
Reduce operational costs
– Optimize resources while maintaining service quality.
While you focus on your core business, let us help you automate more conversations across channels—without the hassle.
Let’s build the future of customer engagement together.
Get in touch today!