To create a conscious, mindful society, we need to liberate people from mindless repetition. We need to hand this role across to digital teams so that people can be offered the mental space to reflect more, dream more and think more.
We build technology that guards people from having to operate like robots. Our Virtual Agents resolve more rule-bound queries so that human agents can focus their efforts on having richer, more meaningful customer engagements.
Our days and nights are dedicated to improving ways to extract logic from the brains of experts, finding simpler ways to capture this logic into contextually adaptive Virtual Agents, and developing easier ways to deploy these digital service experts into diverse technology landscapes so they can do more work at less cost.
At CLEVVA, we all commit to live by the same value system. In this system, each value is inter-connected. We consider our values to be our exclusive behavioural guide and rule book. Membership to our team and company is reserved for those who not only delight us by their company, but also inspire us through their value-based behaviour.
This team of coding geniuses keeps our technology functionally and technically at the cutting edge of front-office automation
This team simplifies things, by offering learning, authoring and deployment support to our partners and clients
The automation engineers in this team are specialists in logic design, helping build digital workers that perform like experts, to deliver on client business requirements
This team works with our partners and clients to spread the CLEVVA word and expand our client base globally
This team’s specialists are custodians of our brand message and of how our brand is communicated and experienced globally
Founded by
Ryan Falkenberg,
Dayne Falkenberg
& Mark Pedersen
Released
Version 1.0
Selected by
BPeSA as the
Top Innovation
within the
Contact Centre
Industry
Selected by Endeavor as one of South Africa’s Highest-Potential Entrepreneurial companies
Released V1.0 of our Interface component (API)
Finalist for IBM Smart Cities Global Entrepreneur Award
Selected by Microsoft to form part of the BizSpark programme
Released Version 2.0
Selected by Frost & Sullivan for the South African Enabling Technology Innovation Award with Enterprise Software
Released Dynamic Reporting
Released GPS tracking and photo/attachment upload features
Selected as one of six African software innovations to be showcased by Gartner at their ITxpo
Released Drag & Drop Authoring features
Released SDK for Iframe embedding
Released dynamic forms
Released Front-end API to enable configured digital self service interfaces
Released Advanced CLEVVA Language (ACL)
Released advanced Markdown features
Signed with Deloitte as a solution partner
Signed with Ernst and Young as a solution partner
Enabled integration with third-party NLU interfaces
Signed with BluePrism as a technology partner
Winner of the Blue Prism
Affiliate Technology Alliance
Partner of the Year – EMEA
