An award-winning web platform used to build, maintain and deploy digital workers that automate front-office processes
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Awarded top innovation in contact centre industry
Showcased as one of six African innovations
Awarded top AI innovation in contact centres industry (Africa region)
African Finalist
Awarded top innovation in contact centre industry
Offer your customers consistent, compliant and context-relevant self-service across all your digital channels (web, mobile app, chatbot, social media)
LEARN MOREHelp your front-office staff safely navigate through all your rule based decisions and actions so they get it right, every time, irrespective of their knowledge or experience
LEARN MOREProvide operational systems and RPA digital workers the formatted data they require to complete required back office processes without breaks or errors
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You can be confident that your business logic will be correctly applied every time, and won’t suddenly self-adjust
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Every factor considered, rule applied, decision made, action triggered and information gathered is tracked and reported
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The context of every process journey automatically shapes the routes taken, ensuring every experience is hyper-relevant to the context
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When business process logic changes, you can centrally update the logic powering every digital worker
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CLEVVA digital workers can begin an engagement via one interface/channel and move to another channel while retaining context
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CLEVVA digital workers can work independently or interact directly with 3rd-party systems and RPA digital workers to automate end-to-end processes
We enable you to capture and maintain contextually adaptive process logic without being trapped by knowledge base or decision-tree thinking
We are able to ensure your experts' logic is applied in a consistent, compliant and context-relevant way across all channels
We offer rich structured data to automate back-office processing and enhance reporting, analytics and machine learning
We transform your staff into experts, and offer customers expert-level self service at lower cost and reduced risk
