

Future-proof your contact centre with less cost and less hassle
Power your digital self-service with precision-driven AI agents structured for accuracy
Solving the CX challenge
Scaling capacity while lowering cost
CLEVVA is a Digital BPO that trains, deploys and manages AI Virtual Agents for companies looking to improve customer service at a lower cost to serve.
Cut high labour costs
Optimise infrastructure and facility costs
Enable scalable capacity for volume spikes
Train once, enhance when required
Eliminate attrition and recruitment
Deliver multilingual and time zone flexibility

We transform customer service using highly skilled AI Virtual Agents that can be trusted to have the right conversations with your customers, no matter the channel or time of day.
Solving the digital challenge
How to build AI Agents that people really want to talk to
There is so much exciting new AI Agent technology on the market. So why are there so few CX automation success stories?
For many, the challenge is successfully converting working prototypes into production grade solutions.
The solution?
A key challenge is finding a way to control what AI Agents say and do, in line with company policies, processes and rules. And then there are the many challenges of getting your AI Agent working safely in a complex eco-system. You need to get so much right, like:
So why are there so few CX automation success stories?
Managed self-learning and reasoning
Strengthened consistency and compliance
Advanced data security
Solving integration challenges with ease
Removing barriers to AI and automation expertise
Adapting to rapid technology change

In a time where technology is changing so quickly, and the chance of making a mistake is high, why not partner with a specialist?
We manage every Virtual AI Agent to ensure optimal performance
Once trained and working in your business, our team will monitor and manage every Virtual Agent to ensure they deliver consistent, compliant performance
Daily monitoring
We analyse the conversations and look for ways to improve outcomes
Regular reporting
We provide you with regular performance reports on each Virtual Agent
Constant improving
We keep improving the skills and capabilities of your Virtual Agents
We focus on delivering measurable impact
In addition to reducing your costs and improving your CX and EX, we look to help you:
Deliver scalable self-service
– Reduce long waiting times.
Improve first-contact resolution
– Enhance customer satisfaction.
Automate high-volume queries
– Relieve pressure on staff.
Ensure compliance, accuracy, and consistency
– Minimize operational risks.
Scale your capacity at a lower cost with CLEVVA AI Agents