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Knowledge 2.0

It’s time to rethink our knowledge management approach

Liberate knowledge management from the primary role of logic capture and replication, and hand it over to digital intelligence. Article written by Ryan Falkenberg, co-CEO of CLEVVA and published in ITWeb, 31st July 2018 The Internet has fundamentally changed the way knowledge...

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AI and compliance AI for people Automation BPO Contact Centres Customer Service Digital self service Digital workers Email Financial Services Knowledge 2.0 Learning Performance Support Service Bots Virtual Agents

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