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Knowledge 2.0

It’s time to rethink our knowledge management approach

Liberate knowledge management from the primary role of logic capture and replication, and hand it over to digital intelligence. Article written by Ryan Falkenberg, co-CEO of CLEVVA and published in ITWeb, 31st July 2018 The Internet has fundamentally changed the way knowledge...

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Recent post

  • Stellenbosch-based Clevva goes global after signing UK deal Feb 23, 2021
  • How digital experts are filling the customer service gap Nov 10, 2020
  • Digital workers, AI will not lead to job replacement in SA’s call centre market Dec 08, 2020
  • Enabling growth in the digital economy: lessons for and from South Africa [Opinion] Nov 10, 2020

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AI and compliance AI for people Automation Contact Centres Digital self service Digital workers Financial Services Knowledge 2.0 Learning Performance Support

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