AI looms large over WEF in Davos

By Arthur Goldstuck, – Originally published by Business Live. Artificial Intelligence (AI) will cast a large shadow over next week's World Economic Forum (WEF) annual meeting in Davos. as world leaders grapple with its transformative impact on jobs, economies...

Read More

The future of AI in 2025

Originally published by IT-Online. In 2024, artificial intelligence, and particularly Generative AI, became buzzwords across industries as businesses grappled with how the technology would change the way they worked.In 2025, South African business leaders a...

Read More

Top 10: AI Companies in MEA

By Marcus Law, – Originally published by AI Magazine. The MEA region has seen rapid AI growth from a growing number of startups and established companies, led in particular by UAE and Saudi Arabia AI adoption in the MEA region is gaining momentum, with a grow...

Read More

Look out for these trends in 2025

Originally published by IT-Online. 2025 is set to be a transformative year for businesses in South Africa with industries navigating new challenges and opportunities driven by global trends, technological advancements, and market dynamics. From shifts in how pe...

Read More

How to reap the rewards of Black Friday while avoiding customer service pitfalls

By Ryan Falkenberg, – Originally published by Retail Brief Africa. Not all that long ago, Black Friday was the preserve of major US retailers. Held the day after US Thanksgiving (which always falls on the fourth Thursday of November), it signals the start of...

Read More

How AI-Powered Virtual Agents Can Bolster SA’s BPO Sector

By Staff Writer, – Originally published byTechFinancials. Soon every contact centre will have both human and virtual agents working directly with customers. The introduction of AI-powered virtual agents is not expected to impact the number of jobs in South Af...

Read More

SA tech firms could benefit from the Middle East’s AI drive

By Zivai Mukorombindo, – Originally published by Business Day. SA technology companies stand to benefit from the predicted growth of artificial intelligence (AI), particularly in the Arabian Gulf. The global AI market was valued at $207bn in 2023 and is forecast to grow at a...

Read More

From macro-economic geopolitical trends to more nuanced AI: what businesses can expect in 2024

Originally published by Retail Brief Africa. Ask most South Africans what they expect in 2024, and you’ll get comments about Eskom, elections and tightening budgets. But what are tech business owners expecting in 2024? Here are some predictions for the coming...

Read More