By Ryan Falkenberg, – Originally published by TechFinancials. This customer-centric approach, backed by automation in technology can result in better collection rates at a lower cost. More importantly, it can do so without alienating customers.There is no...

By Adam Oxford, Originally published in Brainstorm Mag For many years, people have spoken of South Africa’s financial sector with a kind of reverence, at least as far as innovation goes. While other sectors of the economy have remained digital laggards, local...

Originally published in Brainstorm Magazine.Written by Adam Oxford.CLEVVA's co-CEO Ryan Falkenberg was featured in a virtual roundtable discussion around the flexibility of finance in the current Covid-19 crisis.View original article...

By Ryan Falkenberg  Greater automation can help staff improve clients’ experience, at a time when increasingly onerous regulations are turning staff into liabilities  In the financial services sector in particular, complianc...

By Stephen Timm Some experts are arguing that not enough is being done to prepare th...