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Reimagining email customer service

Originally published on IT-Online on 03 June 2022 By Ryan Falkenberg, Co-CEO of CLEVVA Pty. Ltd. Email customer service is something of a misnomer. We all know too well the pain of mailing a company, getting an automated message with all the heart of a cast iron block, saying “Thank...

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AI and compliance AI for people Automation BPO ChatGPT Contact Centres Customer Service Digital self service Digital workers Email Financial Services Knowledge 2.0 Learning Performance Support Service Bots Virtual Agents

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