Chatbots: Transforming call centre experiences

Originally published on Power Business, on Oct 8, 2020 8:36 PM.Godfrey Mutizwa speaks to IQ Business chief economist Sifiso Skenjana, FinChatBot co-founder and CEO Antoine Paillusseau, and CLEVVA co-CEO Ryan Falkenberg about transforming call centre experiences.Listen to the episod...

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Panel discussion: AI for good – for good business

Originally published in EngineerIT on 28th September 2020.Written by Hans van de GroenendaalArtificial intelligence and machine learning are fast moving out of the hype status and into the reality status. South African industry recently launched the AI Institute of South Africa, wit...

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How Covid-19 is driving digital transformation

Published in BizCommunity, 23rd June 2020By Ryan FalkenbergCovid-19 has certainly forced a lot of change, very rapidly. Both in the business and consumer spheres, the virtual world has become increasingly important as physical equivalents remain problematic.The move to remote working has...

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