Tips for choosing front-office process automation

Originally published in BiteSites on 29 January 2021 By ByteSites staff writer   As automation takes hold in operational divisions in business across the globe, business decision makers need to choose solutions that will meet their needs. CLEVVA co-CEO Ryan Falkenberg outlines...

Read More

Stellenbosch-based Clevva goes global after signing UK deal

Originally published in ITWeb on 22 February 2021 By ITWeb Staff Writer   Artificial intelligence-based Web platform developer Clevva has partnered with UK-based robotic process automation (RPA) firm Blue Prism, in a collaboration that will see the Stellenbosch-based firm goin...

Read More

How digital experts are filling the customer service gap

Originally published in BizCommunity on 30 October 2020 By Ryan Falkenberg, Co-CEO of CLEVVA Over the past few years, customer expectations of the companies they deal with have grown exponentially. Today, we don't just want companies to tell us what they have to offer but to interact...

Read More

How to make chatbots work for you

Originally published in BizCommunity on 20 October 2020 By Ryan Falkenberg, Co-CEO of CLEVVA With all the hype around Artificial Intelligence (AI) and automation, you'd expect most industries to have embraced it by now, especially when you consider the benefits it can provide from a c...

Read More

Chatbots: Transforming call centre experiences

Originally published on Power Business, on Oct 8, 2020 8:36 PM. Godfrey Mutizwa speaks to IQ Business chief economist Sifiso Skenjana, FinChatBot co-founder and CEO Antoine Paillusseau, and CLEVVA co-CEO Ryan Falkenberg about transforming call centre experiences. Listen to the episod...

Read More