Originally published in BizCommunity on 15 September 2020 By Ryan Falkenberg, Co-CEO of CLEVVA Few industries have been as radically transformed by technology over the past few years as banking. Processes that saw people queuing for hours at a time can now...
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Originally published on Power Business, on Oct 8, 2020 8:36 PM. Godfrey Mutizwa speaks to IQ Business chief economist Sifiso Skenjana, FinChatBot co-founder and CEO Antoine Paillusseau, and CLEVVA co-CEO Ryan Falkenberg about transforming call centre experiences. Listen to the episod...
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Originally published in EngineerIT on 28th September 2020. Written by Hans van de Groenendaal Artificial intelligence and machine learning are fast moving out of the hype status and into the reality status. South African industry recently launched the AI Institute of South Africa, wit...
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Originally published in Channelwise Africa on 1 August 2020 By Ryan Falkenberg, CEO, CLEVVA CLEVVA’s co-CEO Ryan Falkenberg talks about how end-to-end process automation doesn't have to be trouble it is often made out to be. View original article ...
Read MoreOriginally published in Brainstorm Mag on 4 August 2020 By Adam Oxford For many years, people have spoken of South Africa’s financial sector with a kind of reverence, at least as far as innovation goes. While other sectors of the economy have remained digital laggards, local banks a...
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Originally published in SME Tech Guru on 23 August 2020 By Ryan Falkenberg, CEO, CLEVVA Few industries have been as radically transformed by technology over the past few years as banking. Processes that saw people queuing for hours at a time can now be accomplished with a few taps on...
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Originally published in CEO Magazine, Volume 20.3 on 1st July 2020. Written by Ryan Falkenberg. CLEVVA's co-CEO Ryan Falkenberg writes on how we can humanize the robot workers that we work with View original article...
Read MoreOriginally published in Brainstorm Magazine on 1st August 2020. Written by Adam Oxford. CLEVVA's co-CEO Ryan Falkenberg was featured in a virtual roundtable discussion around the flexibility of finance in the current Covid-19 crisis. View original article...
Read MorePublished in SME Tech Guru, 15th July 2020 By Ryan Falkenberg Across the world, companies are realising the benefits of automating processes. Done properly, it can improve productivity, reduce costs, and free up staff to provide the best possible experience to customers. But in order to max...
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Published in BizCommunity, 23rd June 2020 By Ryan Falkenberg Covid-19 has certainly forced a lot of change, very rapidly. Both in the business and consumer spheres, the virtual world has become increasingly important as physical equivalents remain problematic. The move to remote working has...
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