By Ryan Falkenberg, 04 October 2023 – Originally published by TechFinancials. This customer-centric approach, backed by automation in technology can result in better collection rates at a lower cost. More importantly, it can do so without alienating customers. There is no escaping the fact t...
Read MoreOriginally published in Brainstorm Mag on 4 August 2020 By Adam Oxford For many years, people have spoken of South Africa’s financial sector with a kind of reverence, at least as far as innovation goes. While other sectors of the economy have remained digital laggards, local banks a...
Read MoreOriginally published in Brainstorm Magazine on 1st August 2020. Written by Adam Oxford. CLEVVA's co-CEO Ryan Falkenberg was featured in a virtual roundtable discussion around the flexibility of finance in the current Covid-19 crisis. View original article...
Read MoreBy Ryan Falkenberg Greater automation can help staff improve clients’ experience, at a time when increasingly onerous regulations are turning staff into liabilities In the financial services sector in particular, compliance is a complex issue...
Read MoreBy Stephen Timm Some experts are arguing that not enough is being done to prepare the country f...
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