Published by Sparks Electrical News, 14th September More and more people are living in smart, connected homes. Devices such as Amazon’s Alexa to control lights, Google’s Nest to learn and anticipate heating preferences, and smart meters to give real-time data about energy usage are becoming m...
Read MoreBy Angela Chandy (Dark Fibre Web), published by ITWeb on 29th August 2018 The latest Strategy Analytics Global Mobile Workforce Forecast Update predicts the mobile workforce will be 1.87 billion strong by 2022, over 40% of the world's total number of workers. That is close to 2 billion people who...
Read MoreBy Bongani Sithole on 24 July, 2018 As with key emerging technology trends such as Big Data and Internet of Things (IoT), Artificial Intelligence (AI) has been hailed as nothing short of revolutionary for businesses, governme...
Read MoreBy Kgaolgelo Letsebe, ITWeb 20th July 2018 Contact centres must start reshaping the role of the agent from a traditional knowledge management service, to a more empathetic, human-facilitated service provider, if they are to successfully navigate the changes brought on by chatb...
Read MoreBy Natasha Meintjies, ITWeb, 12th July 2018 If the media hype is to be believed, the robots may well be coming for your job. In fact, late last year, McKinsey research showed that up to 800 million workers worldwide may lose their jobs to artificial intelligence (AI) by 2030,...
Read MorePublished in the Business Report, 15th April 2018 An opinion piece by Ryan Falkenberg The potential of AI is clear. We all get it. We read how Elon Musk, Uber and Airbnb are transforming entire industries with AI. We see how...
Read MorePublished by Media Update on 6th April, 2018 The year 2017 was the year of artificial intelligence (AI) says Ryan Falkenberg, co-CEO and founder of CLEVVA. He says every company worth its salt will have spent time assessing the impact that this digital disruption will have on the...
Read MoreBy Ryan Falkenberg, published in the Business Day Online (12th March) From incredible advances in autonomous vehicles and 3D printing to broadening application across banking, medicine, manufacturing and retail – to name a few — artificial intelligence (AI) is everywhere....
Read MoreArticle by Ryan Falkenberg, published in the Business Report on 7th March 2017 was the year of Artificial Intelligence (AI). From incredible advances in autonomous vehicles and 3D printing, to broadening application across banking, medicine, manufacturing and retail – to name a...
Read MoreIf the flood of headlines is anything to go by, everyone with an eye on the future of work is concerned with the potential impact of artificial intelligence (AI). The direst predictions warn of mass job losses, with machines able t...
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