By Ryan Falkenberg, 01 June 2024 – Originally published by Weekend Argus. Generative artificial intelligence (AI) has gone from interesting experiments to a mainstream technology used by hundreds of millions in a wide array of applications — in a very short time. It...

By Ryan Falkenberg, 04 December 2023 – Originally published by IT Online. Cape Town-based conversational automation specialist Clevva has recently boosted its virtual agents generative AI (GenAI) technology. This allows the virtual agents to have targeted sales, support and service con...