By Ryan Falkenberg, 17 October 2024 – Originally published by Retail Brief Africa. Not all that long ago, Black Friday was the preserve of major US retailers. Held the day after US Thanksgiving (which always falls on the fourth Thursday of November), it signals the sta...
Read MoreBy Staff Writer, 04 April 2024 - Originally published by TechFinancials...
Read MoreBy Staff Writer, 11 March 2024 – Originally published byTechFinancials. Soon every contact centre will have both human and virtual agents working directly with customers. The introduction of AI-powered virtual agents is not expected to impact the number of jobs in...
Read MoreBy Zivai Mukorombindo, 30 January 2024 – Originally published by Business Day. SA technology companies stand to benefit from the predicted growth of artificial intelligence (AI), particularly in the Arabian Gulf. The global AI market was valued at $207bn in 2023 and is forecast to grow...
Read More11 December 2023 – Originally published by Retail Brief Africa. Ask most South Africans what they expect in 2024, and you’ll get comments about Eskom, elections and tightening budgets. But what are tech business owners expecting in 2024? Here are some predictions for the coming year....
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