BANKING

Meet Riley

The story of a Bank’s Digital Service Expert

Riley is a digital service expert built by the automation team of a large international Bank.

Riley ensures that every customer service journey, across any staff-assisted or digital self-service channels, is navigated in a consistent, compliant and context-relevant way.

Riley in Action

  • A CLEVVA-Powered Digital Expert – Banking Example

Riley Use Case

  • Unassisted Customer Self-Service – A Banking Use Case