Contact center agent taking a call

Chatbots: Transforming call centre experiences

Originally published on Power Business, on Oct 8, 2020 8:36 PM.

Godfrey Mutizwa speaks to IQ Business chief economist Sifiso Skenjana, FinChatBot co-founder and CEO Antoine Paillusseau, and CLEVVA co-CEO Ryan Falkenberg about transforming call centre experiences.

Listen to the episode through the embed below: