sofware

CONSISTENT, COMPLIANT END USER SUPPORT

Offer software users access to real-time, contextual advice on what to do when standard help proves insufficient; when an error will prove costly; when the variables and decision rules are complex; and/or when you need a record of what was considered when making a specific decision.

suporticon

softwarecircle

Virtual Software Advisor

Smart End User System Help
Call Centre Decision Support

FOCUSES ON

Reducing system-related errors
Reducing training times
Reducing user resistance
Reducing post go live support
Improving business insights

WORKS OFF

Help file links
Links inserted in front end
Document links
Knowledge system searches