Meet Riley
The story of a Bank’s Digital Service Expert
Riley is a digital service expert built by the automation team of a large international Bank.
Riley ensures that every customer service journey, across any staff-assisted or digital self-service channels, is navigated in a consistent, compliant and context-relevant way.
Riley in Action
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A CLEVVA-Powered Digital Expert – Banking Example
Riley Use Case
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Unassisted Customer Self-Service – A Banking Use Case