Pretrained Revenue Retention Specialist
Improve your retention rates cost effectively

I work for the Retention team.
I help keep our valued customers with us.
I support timely renewals, identify when someone may be considering cancellation, and step in to understand what is driving that decision.
Where possible, I find the right service-save solution that matches their needs.
- Makes proactive contact
- Works within approved rules
- Asks relevant questions
- Escalates safely when required
- Opens, updates or closes case records
- Provides a detailed audit trail
Free staff to have the more complex conversations
By handling these time-urgent engagements, I free my human colleagues to focus on the retention issues that require more time and attention. Together we cover more ground and ensure more customers stay with us over the long term.
Experience the impact in 4-8 weeks
Experience the impact that a CLEVVA Virtual Agent can have on your revenue retention rates. It won’t take us long to show it.
Confirm your persona
Align your rules and knowledge
Connect to your systems and channels
Test and Run

