Pretrained Revenue Retention Specialist

Improve your retention rates cost effectively

Operations support conversational AI agent for business efficiency

I work for the Retention team.

I help keep our valued customers with us.

I support timely renewals, identify when someone may be considering cancellation, and step in to understand what is driving that decision.

Where possible, I find the right service-save solution that matches their needs.

  • Makes proactive contact
  • Works within approved rules
  • Asks relevant questions
  • Escalates safely when required
  • Opens, updates or closes case records
  • Provides a detailed audit trail

Free staff to have the more complex conversations

By handling these time-urgent engagements, I free my human colleagues to focus on the retention issues that require more time and attention. Together we cover more ground and ensure more customers stay with us over the long term.

Experience the impact in 4-8 weeks

Experience the impact that a CLEVVA Virtual Agent can have on your revenue retention rates. It won’t take us long to show it.

1

Confirm your persona

2

Align your rules and knowledge

3

Connect to your systems and channels

4

Test and Run

Only pay for work done

Once your agent is ready to work, you only pay for the conversations your Revenue Retention Specialist has with your customers. It’s as simple as that.