Pretrained Revenue Collection Specialist
Improve your collection rate cost effectively
I work for the Revenue Collection team.
I help recover revenue when payments fall behind.
My job is to engage customers to understand what happened, resolve arrears, and agree on a realistic path forward. If a payment arrangement breaks, I step in early to get it back on track.
- Makes proactive contact
- Works within approved rules
- Asks relevant questions
- Gathers required information
- Triggers required next actions
- Provides detailed audit trails
Free staff to focus on high value conversations
By recovering more payments, I free my human colleagues to focus on the payments conversations that are more complicated and often more emotionally-laden. Together we cover more ground and collect more revenue.
Experience the impact in 4-8 weeks
Let us show you the impact a CLEVVA Virtual Agent can have on your revenue collection success.
1
Confirm your persona
2
Align your rules and knowledge
3
Connect to your systems and channels
4
Test and Run
