AI Agent Examples
Explore real-world AI agent examples that show how virtual agents can guide, resolve, and automate complex customer service journeys.

Resolving Unsecured Credit Card Debt(4m26s)
Experience how an AI Agent connects with a customer via voice, then follows up with a clear WhatsApp summary—delivering early-stage debt resolution with empathy, efficiency, and compliance.

Seamless Returns and Refunds(7m24s)
Experience how an AI Agent swiftly troubleshoots a faulty tablet via voice, ensuring policy compliance and guiding the customer smoothly through replacement.

Telco Account and Billing Query(5m58s)
Experience how an AI Agent resolves an account balance inquiry and billing address update via voice, ensuring a smooth, hassle-free experience.

Resolving a Council Tax Query(4m37s)
Experience how our AI Agent effortlessly handles council tax queries, guiding customers step-by-step through eligibility checks and discount applications, ensuring a smooth and efficient experience throughout.

Resolving a Local Council Query(4m51s)
Experience how an AI Agent guides a resident through the birth registration process at a local council — seamlessly transitioning from voice to WhatsApp, with every step powered by real-time system data.

Handling a Pension Query(5m30s)
Experience how an AI Agent handles a pension-related query via voice. The AI Agent empathizes with a frustrated customer awaiting feedback on their two-pot pension claim and guides them through the process.

Handling a Travel Related Query(3m12s)
Experience how an AI Agent resolves a lounge access query during a layover. By applying key business rules and pulling data from third-party systems, the AI Agent delivers accurate, context-aware responses via email.

Resolving a Debit Order Query(2m40s)
Experience how an AI Agent handles a debit order request via WhatsApp—sending notifications, authenticating the customer, and ensuring secure, compliant interactions.

Seamless Insurance Claim Assistance(4m28s)
Experience how an AI Agent assists a customer via WhatsApp following a motor vehicle accident. The AI Agent helps arrange a loan vehicle and answers any questions throughout the insurance claim process, ensuring a smooth and supportive experience.

Healthcare Referral & Treatment Scheduling(1m51s)
Experience how an AI Agent assists a healthcare patient in scheduling a specialist appointment while providing helpful answers to their questions throughout the process, ensuring a smooth and supportive experience.

Intelligent Agent Assist(3m03s)
Experience how the Super SME guides agents step-by-step with personalized scripts, real-time support, and call summaries—ensuring smooth, accurate, and efficient customer interactions.

Handling Life Insurance Claims(3m01s)
Experience how an AI Agent effortlessly supports a life insurance customer through their medical claim, delivering a smooth, efficient, and stress-free process from start to finish.

Resolving a Retail Delivery Complaint(2m23s)
Experience how an AI Agent handles a delivery complaint and guides a retail customer through replacing an incompatible printer — ensuring a smooth, efficient resolution.

Streamlined Healthcare Triage(3m40s)
Experience how an AI Agent guides a healthcare patient through triage, efficiently identifying and prioritizing their health concerns with clear, supportive guidance.