AI Agent Examples

Explore real-world AI agent examples that show how virtual agents can guide, resolve, and automate complex customer service journeys.

Resolving Unsecured Credit Card Debt(4m26s)

Experience how an AI Agent connects with a customer via voice, then follows up with a clear WhatsApp summary—delivering early-stage debt resolution with empathy, efficiency, and compliance.

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Seamless Returns and Refunds(7m24s)

Experience how an AI Agent swiftly troubleshoots a faulty tablet via voice, ensuring policy compliance and guiding the customer smoothly through replacement.

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Telco Account and Billing Query(5m58s)

Experience how an AI Agent resolves an account balance inquiry and billing address update via voice, ensuring a smooth, hassle-free experience.

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Resolving a Council Tax Query(4m37s)

Experience how our AI Agent effortlessly handles council tax queries, guiding customers step-by-step through eligibility checks and discount applications, ensuring a smooth and efficient experience throughout.

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Resolving a Local Council Query(4m51s)

Experience how an AI Agent guides a resident through the birth registration process at a local council — seamlessly transitioning from voice to WhatsApp, with every step powered by real-time system data.

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Handling a Pension Query(5m30s)

Experience how an AI Agent handles a pension-related query via voice. The AI Agent empathizes with a frustrated customer awaiting feedback on their two-pot pension claim and guides them through the process.

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Handling a Travel Related Query(3m12s)

Experience how an AI Agent resolves a lounge access query during a layover. By applying key business rules and pulling data from third-party systems, the AI Agent delivers accurate, context-aware responses via email.    

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Resolving a Debit Order Query(2m40s)

Experience how an AI Agent handles a debit order request via WhatsApp—sending notifications, authenticating the customer, and ensuring secure, compliant interactions.

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Seamless Insurance Claim Assistance(4m28s)

Experience how an AI Agent assists a customer via WhatsApp following a motor vehicle accident. The AI Agent helps arrange a loan vehicle and answers any questions throughout the insurance claim process, ensuring a smooth and supportive experience.

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Healthcare Referral & Treatment Scheduling(1m51s)

Experience how an AI Agent assists a healthcare patient in scheduling a specialist appointment while providing helpful answers to their questions throughout the process, ensuring a smooth and supportive experience.

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Intelligent Agent Assist(3m03s)

Experience how the Super SME guides agents step-by-step with personalized scripts, real-time support, and call summaries—ensuring smooth, accurate, and efficient customer interactions.

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Handling Life Insurance Claims(3m01s)

Experience how an AI Agent effortlessly supports a life insurance customer through their medical claim, delivering a smooth, efficient, and stress-free process from start to finish.

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Resolving a Retail Delivery Complaint(2m23s)

Experience how an AI Agent handles a delivery complaint and guides a retail customer through replacing an incompatible printer — ensuring a smooth, efficient resolution.    

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Streamlined Healthcare Triage(3m40s)

Experience how an AI Agent guides a healthcare patient through triage, efficiently identifying and prioritizing their health concerns with clear, supportive guidance.

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