What is CLEVVA?

An award-winning web platform used to build, maintain and deploy digital workers that automate front-office processes

VIEW VIDEO

Industry recognition

CLEVVA digital workers

Offer your customers consistent, compliant and context-relevant self-service across all your digital channels (web, mobile app, chatbot, social media)

LEARN MORE

Help your front-office staff safely navigate through all your rule based decisions and actions so they get it right, every time, irrespective of their knowledge or experience

LEARN MORE

Provide operational systems and RPA digital workers the formatted data they require to complete required back office processes without breaks or errors

LEARN MORE

The value CLEVVA digital workers offer

Consistency

You can be confident that your business logic will be correctly applied every time, and won’t suddenly self-adjust

Compliance

Every factor considered, rule applied, decision made, action triggered and information gathered is tracked and reported

Context relevance

The context of every process journey automatically shapes the routes taken, ensuring every experience is hyper-relevant to the context

Agility

When business process logic changes, you can centrally update the logic powering every digital worker

Omnichannel

CLEVVA digital workers can begin an engagement via one interface/channel and move to another channel while retaining context

End-to-end

CLEVVA digital workers can work independently or interact directly with 3rd-party systems and RPA digital workers to automate end-to-end processes

What makes CLEVVA special?

Our logic

Our logic

We enable you to capture and maintain contextually adaptive process logic without being trapped by knowledge base or decision-tree thinking

Our application

Our application

We are able to ensure your experts' logic is applied in a consistent, compliant and context-relevant way across all channels

Our data

Our data

We offer rich structured data to automate back-office processing and enhance reporting, analytics and machine learning

Our impact

Our impact

We transform your staff into experts, and offer customers expert-level self service at lower cost and reduced risk